What is Advocacy?

Independent Advocacy


Advocacy is about supporting you to have your voice heard.  It’s about representing your interests, enabling you to exercise your rights, maximise your options and make informed choices when faced with important decisions that affect your life.

There are many people whose individual circumstances preclude them from being able to take part fully in important discussions that they themselves are the subject of.  Disability and cognitive impairment in particular, present barriers to understanding and engaging with the often complicated processes that can result in life changing consequences.

For 25 years, Independent Advocacy has been representing the interests of individuals who have found difficulty in speaking for themselves.  We support a wide demographic of people in a wide range of situations.

We work independently from authorities and work on behalf of our clients. We can support you by:

Listening to you

Being non-judgmental

Understanding your concerns

Gathering all the relevant information

Exploring options

Evaluating and comparing possible outcomes

Respecting your decision

Helping you to make your case


We supply and advise on various forms of advocacy:



This is advocacy that the local authority has a legal duty to commission within the framework of government legislation: 


·       Independent Mental Health Advocacy (IMHA) for individuals subject to qualifying sections of the Mental Health Act 2007 (as amended).


·       Care Act Advocacy for services users and carers undergoing assessments and reviews about care and support needs under the Care Act 2014.


·       NHS Complaints Advocacy for any individual wishing to raise a complaint against their NHS funded healthcare provider.


·       Independent Mental Capacity Advocacy (IMCA) for those individuals without appropriate relatives to represent their wishes and lack the mental capacity to represent themselves with issues of serious medical treatment and accommodation.



This type of advocacy deals with issues that fall outside the remit of statutory advocacy.



This is advocating on behalf of individuals without the mental capacity to make their own decisions or to instruct someone else to make decisions on their behalf.  IMCA is a form of Non-instructed advocacy.


This is where a group of service users get together in a group and support each other to advocate for themselves.



Carried out by volunteers who establish a long term working relationship with the client to provide them with a voice and reduce isolation.



Housing and accommodation issues

Benefit issues and appeals

Accessing services

Making complaints

Employment issues

Child care proceedings and reviews

Social care issues

Dealing with debt and financial issues

Legal issues

Safeguarding issues

Hospital discharge

Family matters

Neighbour disputes

Bereavement issues

End of life matters

Issues under the Mental Capacity Act 2005

Issues under Mental Health Act 1983

Issues under the Care Act 2014



Speak on your behalf

Write letters on your behalf

Support you at meetings

Present information to you in an accessible way



You would like to learn more about advocacy

You would like to know which type of advocacy is best suited to your requirements

You would like to talk about an issue not listed above

You would like to talk to us about our contracted or privately purchased advocacy services.